• FREE WORLDWIDE SHIPPING. CODE: HELLESLOVE

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SHIPPING & RETURNS

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SHIPPING AND PROCESSING TIME

We process and ship orders from our Parisian workshop from Monday to Friday.Orders whose models are shown as "Available" are usually shipped within 1-3 business days.

The processing time for our models indicated "Upon order" takes longer. The deadline is indicated on each product sheet.

You will be charged at the time the order is placed. When your order ships, we will email you a shipping confirmation with tracking information.

 

DELIVERY METHODS AND PRICES

Delivery is FREE for ALL orders over 150€ ! We ship worldwide.

 

FRANCE & BELGIUM :

Lettre suivie or Colissimo (depending on your order)

Delivery in 2-5 days

Price : 6€

 

EUROPE (excl. France and Belgium) :

Colissimo

Delivery in 5-10 jours (may be different depending on the country)

Price : 15€

OUT OF EUROPE :

Colissimo

Delivery in 5-10 jours (may be different depending on the country)

Price : 25€

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CUSTOMS

Out of E.U, your order may be subject to custom duty.

Custom fees are at your charge.

 

RETURNS

Be satisfied or refunded! From the date of receipt of your package, you have 15 days to return the products ordered.

Please send us a mail before each return with the products you need to return, telling us if it is an exchange or refund.

For all orders outside France, the return costs are at your charge (unless proven manufacturing defect).

 

REFUND

Upon receipt of your return, we will make your refund. You will receive an email confirming the refund as soon as possible.

Any question ? 

Contact us here

We aim to repond within 48h !

Love from Paris ;)

 


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